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Content noted with 🎤/ 🎬 will be available the day of the scheduled event and via on demand until 31 January 2021.
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Wednesday, July 29 • 10:50am - 11:20am
#207 - Step by Step: Use Process Mapping to Communicate the Change 🎤/ 🎬

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This session will explain how process mapping can be used to map complexities in transformation projects. You'll learn how mapping used in strategic planning can be translated to various levels of detail for project teams. Getting your team excited about change is a skill, and this tool will help you connect your team to the project vision, see where change happens and demonstrate how workflow will be improved for customers, stakeholders and the organization.

Learning Objective:
At the conclusion of this session, participants will be able to: Describe how to incorporate business process mapping to improve communication, outcomes and the adoption of those outcomes.

avatar for M. Concepcion Prado

M. Concepcion Prado

Principal and Founder, Greenfield Group Inc
Concepción Prado is principal and founder of Greenfield Group, a management and IT consulting firm based in Chicago, Illinois, USA. She sets the direction and vision of the organization and manages key national and local relationships with clients. As a practicing consultant, Ms... Read More →

Wednesday July 29, 2020 10:50am - 11:20am EDT
LIVE/On Demand
  Breakout Session